Payment of Invoice is due 30 days from shipping date. Payment is deemed past due if it is not received in our office by the due date. A finance charge shall be accrued in the amount of (1.5%) per month of the past due payment and this amount will be added to the unpaid balance due.

The entire balance, including accrued interest must be paid in full before any new order will be shipped.

Our financial secretary will help you in using our credit card service, or other financial arrangements when necessary. We will be sensitive to your financial circumstances within the framework of sound business practices.

If at anytime you have a question regarding ordering or payment policy, please discuss this with us promptly and frankly. HeartSteps will make every effort to avoid a misunderstanding, rectify an error, and preserve a friendship.